Dallas03 Emergency Hardware Maintenance - 15 February 2012

Wednesday, February 15, 2012


Update as of 03:30AM - Activity has been completed. No errors found on the disk. Update as of 02:39AM - Filesystem check is still in progress. Update as of 12:30AM - Maintenance had already began.   Dear Clients,   We will be powering down Dallas03 server tonight at 12MN (Philippines time) for an emergency hardware maintenance to check a suspected hard drive issue. Server...

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Security Fix: Emergency Apache and PHP Recompilation on Seattle02

Wednesday, February 8, 2012


UPDATE - Activity completed.   Dear Clients,   We will be recompiling Apache and PHP now for an emergency update. PHP 5.3.10 has been released which fixes a critical security issue. Apache (httpd) will be restarted after the recompilation. This will not take more than 15 minutes.   Please email support@web.com.ph if you encounter any issue with your website after the said...

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Pasig03 CloudLinux Kernel Update - 7 February 2012

Tuesday, February 7, 2012


UPDATE - Kernel update has been completed.   Dear Clients,   We shall be rebooting Pasig03 server for the CloudLinux kernel update to take effect tonight at 12:00MN (February 7, 2012). The activity will not take more than 10 minutes.   Please email support@web.com.ph should you have concerns.   Thank you.   Sincerely, Web.com.ph Inc.  

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Pasig02 Hardware Maintenance - 7 February 2012

Tuesday, February 7, 2012


UPDATE - Activity has been completed.   Dear Clients,   We shall be powering down Pasig02 server for hardware maintenance later tonight at 11:30PM (February 7, 2012). Backup hard disk (/dev/sdb) will be replaced. The activity will not take more than 30 minutes.   Please bear with us. Should you have issues, please email support@web.com.ph.   Thank you.  ...

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Dallas03 emergency maintenance

Tuesday, February 7, 2012


UPDATE - No faults found on the memory dimm.   Dear Clients,   We suspect the 4 GB memory dimm in the server to be faulty therefore we need to schedule an emergency maintenance while we power down the server for a few minutes. Thank you for your patience.   Sincerely, Web.com.ph Inc.




WordPress TimThumb Plugin Vulnerability

Tuesday, February 7, 2012


Dear Clients,   To those who are using TimThumb plugin (an image resizing tool for WordPress), it has been reported vulnerable to an attack classified as remote file inclusion exploit. This is the cause of many defaced WordPress websites. We encourage everyone to install Timthumb Vulnerability Scanner which can be downloaded here -...

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Websites on WordPress encountering 500 Internal Server Error

Friday, February 3, 2012


Dear Clients, Are you using WordPress on your website and encounters 500 Internal Server Error? We recommend to install WP Super Cache plugin. It can be downloaded from here - http://wordpress.org/extend/plugins/wp-super-cache/. Thank you. Sincerely, Web.com.ph Inc.




Cloudlinux install in Seattle02

Friday, February 3, 2012


Dear Clients, We are installing Cloudlinux in Seattle02 server and it requires a reboot for a few minutes. Thank you. Sincerely, Web.com.ph Inc.




Adding RAM on Seattle03 server

Thursday, February 2, 2012


UPDATE - Upgrade has been completed.   Dear Clients, We will conduct a hardware maintenance on Seattle03 server on February 3, 2012, Friday at 1am. We will power down the server for a few hours as we add 4GB of server memory (RAM). Should you have any concerns about this matter please email support@web.com.ph. Thank you for your cooperation and understanding. Sincerely yours,...

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Vitro Internet eXchange (VIX) Network Upgrade - February 13-14, 2012

Wednesday, February 1, 2012


Dear Clients, Please be advised that there will be scheduled network upgrades on Monday 10:00 PM, 13 February 2012 to Tuesday 5:00 AM 14 February 2012. The activities will temporarily interrupt your internet and VIX connectivity for about 30 minutes within the said period. Please bear with us. We would like to assure you that this is being done to provide your company with a more reliable...

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