Holiday Advisory | Eid'l Fitr (June 26)

Dear Valued Clients,

In observance of Eid’l Fitr or the end of the Muslim holy month of Ramadan which has been declared as a Regular Holiday on July 17 (Friday), our office is open 24x7 but with skeletal staff only.

Thank you,

Web.com.ph Team

22nd Jun 2017
LAX05 and LAX07 Server Relocation | 14 June 2017

UPDATE: LAX05 server has been powered up.
UPDATE: Activity had started...
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Dear Valued Clients,

There will be a downtime on June 14 (Wednesday) at 10:00 PM as we power down server LAX05 and LAX07 to relocate to our new rack. Activity might take from 30 minutes to an hour.

Thank you.

Web.com.ph Inc.

14th Jun 2017
MKT01 Server Hardware Maintenance - 9 June 2017

Dear Clients,We will conduct a hardware maintenance on MKT01 server tonight, 9 June 2017 (Friday) at 9:30PM, Manila time. We will power down the server as we install additional memory (RAM). The activity may take for about 20-30 minutes. Should you have any concerns about this matter please email support@web.com.ph.Thank you for your cooperation ... Read More »

9th Jun 2017
Holiday Advisory | Independence Day (June 12)

Dear Valued Clients,

In celebration of our Independence Day (Araw ng Kalayaan) which has been declared as a Regular Holiday on June 12 (Monday), our office is open 24x7 but with skeletal staff only.

Mabuhay ang Pilipino!

Sincerely,
Web.com.ph Team

9th Jun 2017
LAX06 Server Relocation | 2-3 June 2017

UPDATE: Activity took 30 minutes. Server is now up and running.UPDATE: We are now starting with the activity.__________________________Dear Valued Clients,There will be a downtime on June 2 (Friday) midnight up to June 3 (Saturday) early morning due to LAX06 server's relocation. Activity might take up to an hour.Thank you.Web.com.ph Inc. Read More »

31st May 2017
Server Migration from LAX09 to MKT01/02

Dear Valued Clients,We would like to inform you that we are transferring all hosting accounts to MKT01/02 servers because the datacenter hosting our machines will discontinue providing service by end of May. Deeply regret the inconvenience and we will try our best to make the process a smooth one.FYI the MKT01/02 servers utilize the latest ... Read More »

3rd May 2017
Holiday Advisory | Labor Day (May 1)

Dear Clients,

On May 1, 2017 (Monday), which has been declared as a Regular Holiday in celebration of Labor Day, our office is open 24x7 but with skeletal staff only.

Thank you,

Web.com.ph Team

24th Apr 2017
Holiday Advisory | 30th ASEAN Summit (April 28)

Dear Clients,

On April 28, 2017 (Friday), our office is open 24x7 but with skeletal staff only due to the 30th ASEAN Summit.

Thank you,

Web.com.ph Team

24th Apr 2017
New CPanel Backup System Prunes Terminated Accounts

Dear Clients,CPanel's new backup system is now pruning terminated accounts. This means that when your hosting account is terminated or deleted, there will be no restoration. However, we can create a new hosting account should you wish to continue. We have also extended termination of hosting accounts for 28 days after due date, which gives you ... Read More »

20th Apr 2017
Emergency Hardware Maintenance - LAX02 Server

UPDATE: Ongoing restoration of hosting accounts in LAX05 server.____________________________________________Dear Valued Clients,We have found faulty hard drives that have caused our server to not boot up. Our immediate response is to restore accounts to our new server LAX05. Please bear with us while we proceed with the activity.Thank you for your ... Read More »

16th Apr 2017