Dec 30th LAX08 Emergency System Maintenance

UPDATE: The server is back online, however, we are still doing some tests to make sure it is stable now.
____________________________________


Dear Clients,

We have encountered kernel panic and are working to bring the system online. Kindly bear with us.

We shall post updates.

Thank you for your understanding.

Sincerely,

Web.com.ph Inc.

Dec 29th Happy New Year 2017!

Dear Clients,Happy New Year!Web.com.ph office is closed on December 30, 2016 until January 1, 2017 for the New Year's holiday. The technical support staff are working remotely to assist you during the holidays. We would like ask a little patience if we don't respond right away to your request. The office will be open again on January 2, 2017 at ... Read More »

Dec 23rd Christmas Holiday Schedule 2016

Dear Clients,We would like to announce our Makati office will be closed on December 24, 25 and 26 for the Christmas Holidays. We will re-open our office on December 27 at 6am. We are still operating 24x7 but staff are working remotely. For techincal assistance, sales and billing concerns, please email to support@web.com.ph and we will respond ... Read More »

Dec 20th RCBC Datacenter Network Issue

UPDATE #2: Servers are now accessible. UPDATE #1: Bandwidth is still saturated. We will have to shutdown temporarily the server that is causing the problem._________________________Dear Clients,We are currently experiencing high bandwidth utilization that is likely caused by DDoS attack. We are working with our Network Admins to mitigate the ... Read More »

Dec 12th Office Pest Control on December 17

Dear Clients,

Please be informed that our office will be closed for 2-3 hours on December 17 (Saturday) from 6:00PM due to Pest Control. For assistance, please email support@web.com.ph.

Thank you for your understanding.

Sincerely,
Web.com.ph Inc.

Dec 5th LAX08/09 Servers Planned Network Maintenance | December 6

Dear Valued Clients,Please see upcoming activity below:ACTIVITY : Scheduled Network MaintenanceDATE&TIME : December 6, 2016 (Tuesday) from 04:00 PM to 10:00 PM (Manila time)DURATION : 6 hoursSCOPE : Software updates on core and edge routersIMPACT : 45 minutes total; one outage of 30 minutes and a second outage of 15 minutesPlease email ... Read More »

Nov 19th Server Migration to FMT06 Server

Dear Clients,We have noticed the server LAX04 has been sluggish recently due to large disk space consumption of Unlimited Hosting accounts. Apparently most of these accounts have high number of email users and/or large inbox causing IO bottlenecks. We have decided to migrate all accounts in LAX04 to our latest server FMT06 over the weekend. FYI ... Read More »

Nov 10th Holiday Advisory | Bonifacio Day (November 30)

Dear Clients,

On November 30, 2016 (Wednesday), our office is open 24x7 but with skeletal staff only, in observance of Bonifacio Day.

Thank you,
Web.com.ph Team

Oct 28th Holiday Advisory | All Saints Day (November 1)

Dear Clients,Our office will be closed on October 31, 2016 (Monday) from 6:00 AM (Manila time) and will resume regualr hours on November 2, 2016 (Tuesday) at 6:00AM (Manila time).The Tech Support department is available but staff are working remotely so there is a little delay in response time and asking for a little patience should we not respond ... Read More »

Oct 6th Top Level Domain price increase

Dear Clients,Please note the price increase for the following Top Level Domains (TLDs) listed below..com domain increase from P600 to P700.info domain increase from P600 to P700.net domain increase from P600 to P750.org domain increase from P600 to P750Our registrar has increased the cost of registration and renewal. We have no choice but to ... Read More »