FMT17 Server Emergency System Maintenance | 20 October 2024

  • Tuesday, 15th October, 2024
  • 21:23pm

UPDATE: Server OS has been upgraded and activity completed.
UPDATE: The issue is that the upgrade is taking too long, apparently, there were no errors and the normal process of the upgrade is taking time to complete due to the number of domains hosted on the server.
UDPATE: We have encountered an issue with the upgrade and time has been extended. We have escalated the issue with CPanel. We appreciate your patience.
UPDATE: Extending a few hours more while finalizing the upgrade.


Dear Valued Clients,

Please see upcoming activity below:

ACTIVITY: Emergency System Maintenance
DATE & TIME: October 20, 2024 (Sunday) from 01:30 PM to 03:30 PM
DURATION: 2 hours
SCOPE: System upgrade from CloudLinux 7 to CloudLinux 8 due to the former's End-of-Life (EOL) causing issues in the server
IMPACT: The server will reboot multiple times during the 2 hours duration

Please email support[@]web.com.ph should you have questions or concerns.

Thank you for your patience and understanding.

Sincerely,
Web.com.ph Inc.

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