Announcements

MK2 Datacenter Network Maintenance (RADIUS) | 7 November 2021

  • 5th November 2021
Dear Valued Clients,   Please see upcoming activity below:   ACTIVITY: Network Maintenance DATE & TIME: November 7, 2021 (Sunday) from 12:00 MN to 06:00 AM DURATION: 6 hours SCOPE: Firmware upgrade on RADIUS equipment IMPACT: 30 minutes to 1 hour of downtime within the given time frame.   Please email support[@]web.com.ph should ...
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RCBC Datacenter Preventive and Corrective Maintenance | 31 October 2021

  • 28th October 2021
Dear Valued Clients, Please see upcoming activity below:   ACTIVITY: Preventive and Corrective Maintenance DATE & TIME: October 30, 2021 (Saturday) from 09:00 PM to 12:00 MN DURATION: 3 hours SCOPE: Replacement of UPS 2 components (DC Capacitor, Mechanical Fans, and Mimic Panel) and Rectification of electrical hotspot on UPS 2 circuit ...
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Timeout problems with FB Messenger chat

  • 29th September 2021

Dear Clients,

We are currently having connection timeout problems with FB Messenger chat. Please email sales@web.com.ph for sales concerns and support@web.com.ph for technical assistance. Thank you for your patience.

Sincerely,

Web.com.ph Inc

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Holiday Advisory | National Heroes Day (August 30)

  • 27th August 2021
Dear Valued Clients, In observance of National Heroes Day which has been declared as a Regular Holiday on August 30 (Monday), our technical support department is online 24 hours via chat and email, continually working remotely (at home) due to the pandemic. Please email support[at]web.com.ph for assistance. We ask for a little patience should we ...
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