UPDATE as of 01APR 3AM: All accounts have been restored.UPDATE as of 07:10 PM: Accounts restoration using our remote backup dated March 30 is now ongoing.UPDATE as of 06:50 PM: We will be performing backup restoration due to disk inconsistencies in the current server.
Dear Valued Clients,Please be informed that we are experiencing an ...
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Dear Valued Clients,We will be having our team building in Laguna from March 28, Friday at 6AM until March 30, Sunday. Our business office will be closed during this time (i.e. no telephone and chat support) but we are online responding to tickets. Please email support[at]web.com.ph for assistance. We would like to ask for a little patience ...
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Dear Valued Clients,This is to inform you that our Network Uplink in MK2 (Globe) datacenter will be conducting service affecting maintenance activity on April 26-27, 2025. Please see details of activity below:ACTIVITY: Telecom Plaza 2 Software UpgradeDATE & TIME: April 26-27, 2025 (Saturday - Sunday) from 10:00 PM to 02:00 AMDURATION: 4 ...
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UPDATE as of 1PM : Network issue has been resolved.
Dear Valued Clients,ePLDT Vitro Makati 1 (RCBC) network is currently down. Follow-ups have been made thru call and email, and per our datacenter, they are still checking the problem and no ETA provided. Rest assured that we are in close coordination with our datacenter and we hope to solve ...
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