UPDATE: System update has been completed. VMs are now up and running._______________________________Dear Valued Clients,We are conducting an emergency system maintenance to MAKATI-XEN01 server. Your virtual machine/s is/are powered down during this time. Activity make take from 30 minutes to an hour. Please bear with us while we complete this ...
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Dear Valued Clients,Our business office will be closed on Thursday to Saturday (March 24-26, 2016) in observance of the Roman Catholic Holy Week. We will resume regular office hours on March 27 (Easter Sunday) at 6:00 AM (Manila time).Our technical support department is online 24 hours during the Holy Week. Please email support@web.com.ph for ...
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UPDATE: Hard drive was hot-swapped successfully and the server is back to normal.Dear Clients,Unfortunately the backup disk has malfunctioned (failed) and backups are not available at the moment. We have ordered a new hard disk replacement and ETA is Friday March 25, 2016. Once the shipment arrive we will re-enable backups and make another ...
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Dear Clients,Start: 03/09/2016 @ 03:00 PM (Manila time)End Time: 03/09/2016 @ 05:00 PM (Manila time)Expected Downtime: Up to 5 minutesServers Affected: LAX04, LAX06 & LAX07Our LAX Datacenter will be upgrading the aggregation switch that will cause an expected outage of 30 seconds but may last up to 5 minutes. This replacement will bring about ...
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