Announcements

ePLDT Vitro Makati 1 (RCBC) Network Issue

  • 4th December 2024
UPDATE as of 03:06 PM: Converge ICT connection resolved. Awaiting other affected ISPs' resolution. Dear Valued Clients,ePLDT Vitro Makati 1 (RCBC) network is down. Follow-ups have been made thru call and email, and per our datacenter, they are still checking the problem and no ETA provided. Rest assured that we are in close coordination with ...
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Holiday Advisory | Bonifacio Day November 30

  • 28th November 2024
Dear Valued Clients,On November 30, 2024 (Saturday), which has been declared as a regular holiday day in celebration of Bonifacio Day, our business office is closed for walk-in clients. The technical support department is online 24 hours due to working from home setup.Please email support[at]web.com.ph for assistance. We ask for a little patience ...
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Holiday Advisory | November 1 & 2 (Undas)

  • 31st October 2024
Dear Valued Clients, In observance of All Saints' Day and All Souls' Day which has been declared as a Special non-working day on Nov 1 and 2, our business office is closed for walk-in clients. The technical support department is online 24 hours due to working from home setup. Please email support[at]web.com.ph for assistance. We ask for a little ...
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FMT18 Server Emergency System Maintenance | 31 October 2024

  • 31st October 2024
UPDATE: Server OS has been upgraded and activity completed.UPDATE: Activity had already started and server reboots are being observed. Dear Valued Clients,Please see upcoming activity below:ACTIVITY: Emergency System MaintenanceDATE & TIME: October 31, 2024 (Thursday) 09:00 PM to November 1, 2024 (Friday) 06:00 AMDURATION: 9 hoursSCOPE: ...
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