Dear Valued Clients,Our business office will be closed on Thursday to Saturday (March 24-26, 2016) in observance of the Roman Catholic Holy Week. We will resume regular office hours on March 27 (Easter Sunday) at 6:00 AM (Manila time).Our technical support department is online 24 hours during the Holy Week. Please email support@web.com.ph for ...
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UPDATE: Hard drive was hot-swapped successfully and the server is back to normal.Dear Clients,Unfortunately the backup disk has malfunctioned (failed) and backups are not available at the moment. We have ordered a new hard disk replacement and ETA is Friday March 25, 2016. Once the shipment arrive we will re-enable backups and make another ...
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Dear Clients,Start: 03/09/2016 @ 03:00 PM (Manila time)End Time: 03/09/2016 @ 05:00 PM (Manila time)Expected Downtime: Up to 5 minutesServers Affected: LAX04, LAX06 & LAX07Our LAX Datacenter will be upgrading the aggregation switch that will cause an expected outage of 30 seconds but may last up to 5 minutes. This replacement will bring about ...
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Update: We changed the shared IP of the server from 96.44.163.11 to 96.44.163.12. If your using customized DNS, please change your IP to 96.44.163.12.Dear Clients,LAX02 server's main shared IP is under DDoS attack. A large amount of traffic is coming into the server causing our link to be maxed out. Our network admins had temporarily ...
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