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Holiday Advisory | February 9 & 10 (Chinese New Year)

  • 6th February 2024
Dear Clients, On February 9 and 10 (Friday and Saturday) which has been declared as a Special Non-Working day in celebration of Chinese New Year, our business office is closed for walk-in clients. The technical support department is online 24 hours due to working from home setup. Please email support[at]web.com.ph for assistance. We ask for a ...
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Price increase on .biz, .asia, .info and .tv domains

  • 1st February 2024
Dear Clients, Starting Feb 1, 2024, the following domain registration, renewal and transfer fees have increased:  For .biz domains, price hike is from P1,200/year to P2,800/year. For .asia domains, price hike is from P1,200/year to P1,800/year. For .info domains, price hike is from P1,800/year to P3,024/year. For .tv domains, the increase is ...
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Down - RCBC-VZR01 node server

  • 25th January 2024

UPDATE: Server is now up and running. 

Dear Valued Clients,

Please be informed that we are experiencing an unexpected server issue affecting our RCBC-VZR01 node server. Our technical team is actively working to resolve the issue and restore normal operations quickly.

Thank you for your understanding.

 

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ePLDT Vitro Makati Network Issue

  • 1st January 2024
UPDATE as of 08:32 PM: Network issue has been resolved. —- Dear Valued Clients, ePLDT Vitro Makati network is down and we are working closely with our network engineers. Kindly see their update below: Failure of the A/C cooling system has been confirmed as the reason of the malfunction of two module cards in Jupiter Exchange. The initial ETR ...
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