Announcements

Internal Server Error - WHM/cPanel/Webmail

  • 8th October 2013
UPDATE as of 10:00PM - suEXEC has been enabled again. A fix had been run for the issue.UPDATE as of 04:58PM - We have temporarily disabled Apache suEXEC as advised by cPanel. You may now access /cpanel, /whm and /webmail.---------------------------------------------Dear Clients,If you are experiencing Internal Server Error when accessing your whm, ...
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Makati Datacenter Network Issue

  • 27th September 2013
UPDATE as of 28 Sept 2013, 07:00PM - Issue has been resolved.--------------------------------------------Dear Clients,Our Makati Datacenter is currently experiencing network congestion resulting to slow connection. There might be a possible multiple fiber break from Manila to Hong Kong but rest-assured they are in close coordination with the ...
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Additional Layer of Security - WebHost Manager (WHM)

  • 16th September 2013
Dear Clients,To further enhance security in our servers, we have blocked WHM ports 2086 and 2087. In order for Reseller Hosting clients to gain access, please email support@web.com.ph and provide your public IP. Visit www.myip.ph.Currently, we have implemented this additional security layer in LAX04 server and we shall apply this to all servers by ...
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Cloud Linux

  • 27th August 2013
Dear Clients,After trying out Cloud Linux in FMT01 since August 8, we have decided to use it in all our servers because it has been tested to provide stability and security in our hosting service. Should there be any issues affecting your web hosting account with us, please send email to support@web.com.ph.Thank you for your continued ...
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