Our office will be closed on Oct. 28, Monday. The Tech Support department is available but staff are working remotely so there is a little delay in response time and asking for a little patience should we not respond right away.
Office will resume on Tuesday, Oct. 29 at 6:00AM (Manila time).
UPDATE as of 10:00PM - suEXEC has been enabled again. A fix had been run for the issue.UPDATE as of 04:58PM - We have temporarily disabled Apache suEXEC as advised by cPanel. You may now access /cpanel, /whm and /webmail.---------------------------------------------Dear Clients,If you are experiencing Internal Server Error when accessing your whm, ...
Continue reading
UPDATE as of 28 Sept 2013, 07:00PM - Issue has been resolved.--------------------------------------------Dear Clients,Our Makati Datacenter is currently experiencing network congestion resulting to slow connection. There might be a possible multiple fiber break from Manila to Hong Kong but rest-assured they are in close coordination with the ...
Continue reading
Dear Clients,To further enhance security in our servers, we have blocked WHM ports 2086 and 2087. In order for Reseller Hosting clients to gain access, please email support@web.com.ph and provide your public IP. Visit www.myip.ph.Currently, we have implemented this additional security layer in LAX04 server and we shall apply this to all servers by ...
Continue reading
