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DNS cluster re-configuration

  • 4th September 2012
Dear Clients,

We re-installed our DNS cluster and re-distributed the location in the U.S. for better redundancy and performance compared to the old configuration. If there are any missing DNS zones please report it to our Tech Support team. Thank you for your understanding.

Sincerely,
Web.com.ph Inc.
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LAX03 inaccessible due to Power Distribution Unit (PDU) failure

  • 29th August 2012
UPDATE as of 17:39: Server is now back online.

Dear Clients,

It has been reported that our datacenter's Power Distribution Unit (PDU) where our server is plugged in had failed and they are replacing it now. We shall update you how long this will take.

Pardon for the inconvenience.

Thank you,
Web.com.ph Inc.
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Holiday Advisory: August 27, Monday – National Heroes Day

  • 23rd August 2012
Dear Clients,

Our office will be closed on Monday, August 27, 2012 in observance of the National Heroes Day.

Please email support@web.com.ph for assistance and we will respond as soon as possible. We ask for a little patience should we not respond right away. Thank you for your understanding

Sincerely,
Web.com.ph Inc.
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DFW02 migration to FMT02 server

  • 23rd August 2012
Dear Clients,We would like to inform you that we will be migrating all hosting accounts from DFW02 to FMT02 server within this week for better hard drive capacity. We are upgrading from 1TB to 2TB (RAID1). Kindly bear with us during the migration process and we will try our best to make it a smooth process.If you are using our nameservers (as ...
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