ePLDT Vitro Makati Network Issue
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Monday, 1st January, 2024
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19:32pm
UPDATE as of 08:32 PM: Network issue has been resolved.
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Dear Valued Clients,
ePLDT Vitro Makati network is down and we are working closely with our network engineers. Kindly see their update below:
Failure of the A/C cooling system has been confirmed as the reason of the malfunction of two module cards in Jupiter Exchange. The initial ETR is 11:00 PM.
Next update will be provided within the next 4 hours.
Date of Occurrence: January 1, 2024, 4:41 PM
Affected Area/s: Some parts of Metro Manila
Affected Services: PLDT wired and wireless services
Thank you for your understanding and patience.
Sincerely,
Web.com.ph Team
