Dear Valued Clients,Our Certificate Authority (CA) had recently implemented changes with the TLS/SSL Certificate validity from 398 to 199 days, shortening up to 46 days by 2029. This affects new and renewal orders.1. We paid for TLS/SSL Certificate for 1 year. How will this change affect us?Answer: Only the certificate validity is shortened to 199 ...
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Dear Valued Clients,Please see upcoming activity below:ACTIVITY: Maintenance on the Orderbox platformDATE & TIME: February 25, 2026 (Wednesday) at 9:30 AM - 11:30 AM (Manila Time)DURATION: 2 hoursIMPACT: Brief interruption of 1-2 minutes when checking domain availability.Please email support[@]web.com.ph should you have questions or ...
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Dear Valued Clients,Please see upcoming activity below:ACTIVITY: Update on Autonomous System Number (ASN)DATE & TIME: February 20, 2026 (Friday) at 7:00 PM - 8:00 PM (Manila Time)DURATION: 1 hourSCOPE: Update on Autonomous System Number (ASN)IMPACT: Non-Service affectingPlease email support[@]web.com.ph should you have questions or ...
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Dear Clients,
On February 17 (Tuesday) which has been declared as a Special Non-Working day in celebration of Chinese New Year, our business office is closed for walk-in clients. The technical support department is online 24 hours due to working from home setup.
Please email support[at]web.com.ph for assistance. We ask for a little patience ...
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