UPDATE as of Jan 15, 2019 @ 6AM: Â Dear Client, Â Last Saturday January 12, 2019 at 3am, the server LAX08 went offline due to hard disk failure which we have no control on. Unfortunately, computers, like machines do eventually fail after several years. The LAX08 server has been running for 4 years straight without interruption. Â To ... Read More »
Dear Valued Clients,Happy New Year!Web.com.ph office is closed on December 30, 2018 until January 1, 2019 for the New Year's holiday. The technical support staff are working remotely to assist you during the holidays. We would like ask a little patience if we don't respond right away to your request. We will resume office on January 2, 2019 at ... Read More »
Dear Valued Clients,We would like to announce our Makati office will be closed on December 23 (6:00 AM), 24, 25 and 26 for the Christmas Holidays. We will resume office on December 27 at 6:00 AM.We are still operating 24x7 but staff are working remotely. For techincal assistance, sales and billing concerns, please email to support@web.com.ph and ... Read More »
Dear Valued Clients,
Our office will be closed from 10AM-3PM on Dec 21, 2018 (Friday) due to our Christmas party. Please email support@web.com.ph for your concerns. We would like to ask a little patience should we not respond right away. We will be resuming operations after 3PM.
A blessed and meaningful Christmas to all.
Web.com.ph Inc.
Dear Valued Clients,
On November 30, 2018 (Friday), in observance of Bonifacio Day, our office is open 24x7 but with skeletal staff only.
Thank you,
Web.com.ph Team
Dear Clients, COMODO CA, one of the World's leading Global Certification Authorities (CAs), provides the highest standard and affordable SSL certificates available, announced on November 1 that the company is rebranding to Sectigo.Please check the links below for more ... Read More »
Dear Valued Clients,Our office will be closed on November 1 and 2, 2018 (Thursday and Friday) in observance of All Saints' Day and All Souls' Day, respectively. We will resume regular office hours on November 3 (Saturday) at 6:00 AM (Manila time).The Tech Support department is available but staff are working remotely so there is a little delay in ... Read More »
Update: FTP Connection has been restored.
Dear Valued Clients,
Please be informed that we are having ftp issues with MKT02 server.
In the meantime, kindly upload files using cPanel File Manager.
Please stand by for updates.
Thank you for your patience and understanding.Â
Sincerely,
Web.com.ph Inc.
Dear Valued Clients,We would like to inform you that we will be transferring all hosting accounts to FMT08 due to server upgrade to SSD starting on Saturday (September 1), and will continue to do so in the evening until all accounts are complete.FYI the FMT08 server utilizes the latest solid-state drives (SSD) and will perform 5x better than hard ... Read More »
Dear Valued Clients,
In observance of National Heroes Day which has been declared as a Regular Holiday on August 27 (Monday), our office is open 24x7 but with skeletal staff only.
Thank you,
Web.com.ph Team