Announcements

Hurricane Electric Scheduled Network Maintenance (May 29)

  • 16th May 2025
Dear Valued Clients,This is to inform you that our Datacenter(Hurricane Electric) will be conducting service affecting maintenance activity on May 29, 2025. Please see details of activity below:ACTIVITY: Router and switch software updatesDATE & TIME: May 29, 2025 (Thursday) from 02:00 PM to 06:00 PMDURATION: 4 HoursSCOPE: Router and Switch ...
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Holiday Advisory | National and Local Election (May12)

  • 9th May 2025
Dear Clients, On May 12, 2025 (Monday), which has been declared as a non-working holiday, our business office is closed for walk-in clients as we will be participating in the National and Local Election. The technical support department is online 24 hours due to working from home setup. Please email support[at]web.com.ph for assistance. We ask ...
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ePLDT VITRO Network Core Router Troubleshooting | 31 May - 01 June 2025

  • 1st May 2025
Dear Valued Clients,Please see upcoming activity below:ACTIVITY: ePLDT VITRO Network Core Router TroubleshootingDATE & TIME: May 31, 2025 (Saturday) 10:00 PM to June 1, 2025 (Sunday) 06:00 AMDURATION: 9 hoursSCOPE: The activity involves the diagnosis of observed issues affecting the core router equipment supporting the VITRO Internet Access ...
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Holiday Advisory | Labor Day (May 1)

  • 30th April 2025
Dear Valued Clients, On May 1, 2025 (Thursday), which has been declared as a Regular Holiday in celebration of Labor Day, our business office is closed for walk-in clients. The technical support department is online 24 hours due to working from home setup. Please email support[at]web.com.ph for assistance. We ask for a little patience should we ...
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