Dear Valued Clients,This is to inform you that our Datacenter(Hurricane Electric) will be conducting service affecting maintenance activity on May 29, 2025. Please see details of activity below:ACTIVITY: Router and switch software updatesDATE & TIME: May 29, 2025 (Thursday) from 02:00 PM to 06:00 PMDURATION: 4 HoursSCOPE: Router and Switch ...
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Dear Clients,
On May 12, 2025 (Monday), which has been declared as a non-working holiday, our business office is closed for walk-in clients as we will be participating in the National and Local Election. The technical support department is online 24 hours due to working from home setup.
Please email support[at]web.com.ph for assistance. We ask ...
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Dear Valued Clients,Please see upcoming activity below:ACTIVITY: ePLDT VITRO Network Core Router TroubleshootingDATE & TIME: May 31, 2025 (Saturday) 10:00 PM to June 1, 2025 (Sunday) 06:00 AMDURATION: 9 hoursSCOPE: The activity involves the diagnosis of observed issues affecting the core router equipment supporting the VITRO Internet Access ...
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Dear Valued Clients,
On May 1, 2025 (Thursday), which has been declared as a Regular Holiday in celebration of Labor Day, our business office is closed for walk-in clients. The technical support department is online 24 hours due to working from home setup.
Please email support[at]web.com.ph for assistance. We ask for a little patience should we ...
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