Announcements

ePLDT VITRO Network Core Router Troubleshooting | 31 May - 01 June 2025

  • 1st May 2025
Dear Valued Clients,Please see upcoming activity below:ACTIVITY: ePLDT VITRO Network Core Router TroubleshootingDATE & TIME: May 31, 2025 (Saturday) 10:00 PM to June 1, 2025 (Sunday) 06:00 AMDURATION: 9 hoursSCOPE: The activity involves the diagnosis of observed issues affecting the core router equipment supporting the VITRO Internet Access ...
Continue reading

Holiday Advisory | Labor Day (May 1)

  • 30th April 2025
Dear Valued Clients, On May 1, 2025 (Thursday), which has been declared as a Regular Holiday in celebration of Labor Day, our business office is closed for walk-in clients. The technical support department is online 24 hours due to working from home setup. Please email support[at]web.com.ph for assistance. We ask for a little patience should we ...
Continue reading

Holy Week Holiday Advisory 2025

  • 15th April 2025
Dear Valued Clients, In observance of the Roman Catholic Holy Week from April 17 (Thursday) to April 19 (Saturday) our office is closed for walk-in clients. The technical support department is online 24 hours due to working from home setup. Please email support[at]web.com.ph for assistance. We ask for a little patience should we not respond ...
Continue reading

Holiday Advisory | April 9 Araw ng Kagitingan

  • 8th April 2025
Dear Valued Clients, In commemoration of Araw ng Kagitingan which have been declared as a Regular Holiday on April 9 (Wednesday), our business office is closed for walk-in clients. The technical support department is online 24 hours due to working from home setup. Please email support[at]web.com.ph for assistance. We ask for a little patience ...
Continue reading