Holiday Advisory | National and Local Elections (May 13)

Dear Valued Clients,

Our office will be closed on May 13, Monday. The Tech Support department is available but staff are working remotely so there is a little delay in response time and asking for a little patience should we not respond right away. We will resume regular office hours on May 14, Tuesday at 06:00 AM.

Thank you,
Web.com.ph Team

9th May 2019
Holiday Advisory | Labor Day (May 1)

Dear Clients,

On May 1, 2019 (Wednesday), which has been declared as a Regular Holiday in celebration of Labor Day, our office is open 24x7 but with skeletal staff only.

Thank you,

Web.com.ph Inc.

30th Apr 2019
Holy Week Holiday Advisory 2019

Dear Valued Clients, Our  office will be closed on Thursday to Sunday (April 18 to April 21 2019) in observance of the Roman Catholic Holy Week. We will resume regular office hours on April 22, Monday at 6:00 AM (Manila time). Our technical support department is online 24 hours during the Holy Week. Please email support@web.com.ph for ... Read More »

16th Apr 2019
Team Building 2019

Dear Valued Clients, We will be having our team building in Batangas from March 23, Saturday at 6:00 AM until March 24, Sunday. Our office will be closed during this time (i.e. no telephone and chat support) but we are online responding to tickets. We will resume regular office hours on March 24, Sunday at 6:00 PM. We would like to ask for a ... Read More »

22nd Mar 2019
SquirrelMail Discontinued

Dear Valued Clients,CPanel had discontinued SquirrelMail and will no longer be available on WHM version 78. Please see https://blog.cpanel.com/the-death-of-squirrelmail/ for more info.Do not worry, no data will be lost and you can still make use of the more popular WebMail applications such as Roundcube and Horde.While Squirrelmail can still be ... Read More »

22nd Feb 2019
Holiday Advisory | EDSA Revolution Anniversary (February 25)

Dear Clients,

On February 25 (Monday), our office is open 24x7 but with skeletal staff only, in observance of EDSA People Power Revolution Anniversary.

Thank you,
Web.com.ph Team

22nd Feb 2019
Holiday Advisory | Chinese New Year (February 5)

Dear Clients,

February 5 (Tuesday) is a special non-working day in observance of the Chinese New Year. Our office is open but with skeletal tech support.

Xīn nián kuài lè!

Thank you,
Web.com.ph Inc.

4th Feb 2019
LAX08 Server Inaccessible

UPDATE as of Jan 15, 2019 @ 6AM:   Dear Client,   Last Saturday January 12, 2019 at 3am, the server LAX08 went offline due to hard disk failure which we have no control on. Unfortunately, computers, like machines do eventually fail after several years. The LAX08 server has been running for 4 years straight without interruption.   To ... Read More »

12th Jan 2019
Happy New Year 2019!

Dear Valued Clients,Happy New Year!Web.com.ph office is closed on December 30, 2018 until January 1, 2019 for the New Year's holiday. The technical support staff are working remotely to assist you during the holidays. We would like ask a little patience if we don't respond right away to your request. We will resume office on January 2, 2019 at ... Read More »

28th Dec 2018
Christmas Holiday Schedule 2018

Dear Valued Clients,We would like to announce our Makati office will be closed on December 23 (6:00 AM), 24, 25 and 26 for the Christmas Holidays. We will resume office on December 27 at 6:00 AM.We are still operating 24x7 but staff are working remotely. For techincal assistance, sales and billing concerns, please email to support@web.com.ph and ... Read More »

22nd Dec 2018