LAX Servers Planned Network Maintenance | 18 July 2020

Dear Valued Clients,   Please see upcoming activity below:   ACTIVITY : Scheduled Network Maintenance DATE&TIME : July 18, 2020 (Saturday) from 03:00 PM to 05:00 PM (Manila time) DURATION : 2 hours SCOPE : Network maintenance to upgrade edge networking infrastructure IMPACT : 30 minutes expected outage   Please email ... Read More »

10th Jul 2020
Scheduled Network Maintenance | Router Upgrade (09 July 2020)

Dear Valued Clients,

Our router in MK2 Datacenter will be upgraded tomorrow, July 9, 2020 at 05:00 PM (Manila time). There will be a 1-hour downtime or possibly less.

Should you have concerns after the said activity, please email support[@]web.com.ph.

Thank you for your understanding and patience.

Sincerely,

Web.com.ph Inc.

8th Jul 2020
Server Migration from MKT01 to FMT06

Dear Valued Clients, We will be migrating hosting accounts from MKT01 to FMT06 server to benefit from the latter's newer hardware specs. MKT01 server has been running since 2016 and now showing signs of age. Migration started July 05, 2020. There will be minimal or no DNS propagation at all since the servers are clustered. Rest-assured all files ... Read More »

5th Jul 2020
Server Migration from MKT02 to FMT13

Dear Valued Clients,We will be migrating all hosting accounts from MKT02 to FMT13 server to benefit from the latter's more powerful CPU, high-capacity disks and larger RAM. Starting tonight, June 22, 2020, we will proceed with the migration. There will be minimal or no DNS propagation at all since the servers are clustered. Rest-assured all files ... Read More »

22nd Jun 2020
Email Extortion relating to Bitcoin

Dear Valued Clients,

We have been receiving reports of email extortion relating to Bitcoin. Please ignore such emails or messages circulating on the internet.

If you are affected, please file a report at Bitcoin Abuse Database

Thank you for your understanding.

Sincerely,

Web.com.ph Inc.

19th Jun 2020
Server Migration from FMT08 to FMT13

Dear Valued Clients,We will be migrating all hosting accounts from FMT08 to FMT13 server to benefit from the latter's more powerful CPU, high-capacity disks and larger RAM. Starting tonight, June 15, 2020, we will proceed with the migration. There will be minimal or no DNS propagation at all since the servers are clustered. Rest-assured all files ... Read More »

15th Jun 2020
Holiday Advisory | Independence Day (June 12)

Dear Valued Clients,In celebration of our Independence Day (Araw ng Kalayaan) which has been declared as a Regular Holiday on June 12 (Friday), we are on skeletal staff working from home available via chat and email 24x7.Mabuhay ang Pilipino!Sincerely,Web.com.ph Team   Related announcement: Web.com.ph under General Community Quarantine (GCQ) ... Read More »

11th Jun 2020
Web.com.ph under General Community Quarantine (GCQ) staring June 1, 2020

Dear Valued Clients, Please be informed that Web.com.ph. Management has decided that ALL STAFF to WORK FROM HOME during the GCQ starting June 1, 2020 until further notice. On this regard, please be assured that our TECHNICAL SUPPORT and SALES and BILLING are STILL online 24/7. For TECH SUPPORT: - chat support in https://www.web.com.ph and ... Read More »

31st May 2020
Web.com.ph implements "Work from Home" due to COVID-19 (UPDATED)

UPDATE as of 29 May 20: Metro Manila will be placed under General Community Quarantine (GCQ) starting June 1, 2020. We will remain working from home until further notice. UDPATE as of 15 May 20: Transition from Enhanced Community Quarantine (ECQ) to Modified Enhanced Community Quarantine (MECQ) starting May 16, 2020 until May 30, 2020. As ... Read More »

24th Apr 2020
Server Migration from LAX10 to LAX06

Dear Valued Clients, We will be migrating all hosting accounts from LAX10 to LAX06 server to benefit from the latter's newer Solid State Drive (SSD). LAX10 server has been running since 2015. Starting tonight, April 23, 2020, we will proceed with the migration. There will be minimal or no DNS propagation at all since the servers are clustered. ... Read More »

23rd Apr 2020